MLS & Commercial Director

Memphis Area Association of Realtors
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Job Description

MLS & Commercial Director 

 

Who We Are & What We Do: 

The Memphis Area Association of REALTORS® (MAAR) is one of Tennessee's largest local REALTOR® associations, encompassing Shelby, Fayette, Tipton, Hardin,Hardemanand McNairy Counties. MAAR's focus is serving and representing real estate professionals as well as providing real estate information to the public. We have a mission to work in cooperation with REALTORS® to create a favorable environment for real estate commerce through legislative advocacy, standards enforcement, database management,communicationand professional development. 

 

WhatWe’reLooking For: 

We are in search of a dynamic professional to serve as the MLS & Commercial Director, responsible for leading a high-performing team, managing MLS operations, and driving technological innovation. This role is ideal for someone with strong organizational skills, a passion for technology, and the ability to effectively manage both people and systems. The ideal candidate thrives in a collaborative environment and can engage with vendors, committees, and leadership to ensure seamless operations. 

 

What Your Day Looks Like: 

 

Team Leadership 

  • Supervise the MLS and MAARdata support teams, ensuring top-notch service. 

  • Ability to create, interpret, and communicate MLS policy. 

  • Act as a backup for MLS and data support inquiries as needed. 

  • Collaborate across departments to improve processes and efficiency. 

  • Communicate initiatives andstrategieswith leadership to foster a cohesive work environment. 

  • Communicate policies and technology to our members and subscribers with strong understanding and knowledge. 

System Oversight & Enhancement 

  • Manage system updates, enhancements, and administration. 

  • Act as the primary contact with vendors for technology-related matters. 

  • Monitor and address system bugs, ensuringtimelyresolution and updates. 

Vendor and Partner Management 

  • Maintain strong relationships with key technology vendors. 

  • Serve as the primary liaison for vendor communications and support issues. 

Technology Integration 

  • Optimize internal office processes through technology solutions. 

  • Manage data exports and system integrations in alignment with policies. 

Commercial Outreach 

  • Identify and implement commercial strategies to enhance the user experience with commercial information exchange. 

  • Oversee and direct staff liaison for the commercial council. 

  • Oversee the planning and execution of engaging member events in partnership with the commercial alliance. 

Required Skills: 

  • Proven leadership experience in team and technical system management. 

  • Strong communication skills to facilitate collaboration across departments. 

  • Advanced technical abilities, including MLS system administration. 

  • Excellent problem-solving and organizational skills to manage complex projects and vendor relationships. 

  • Ability to work closely with executive leadership to align strategies and priorities. 

  • Up to 25% travel – including national conferences. 

Preferred Skills: 

  • Familiarity with MLS systems and related technologies. 

  • Experience working with real estate technology vendors and understanding industry trends. 

Contact Information